Privacy policy


Any terms not defined in this Privacy Policy are defined in our Terms of Use. If you have questions about this Privacy Policy, please feel free to contact us using the contact form on this site.

1. Information Collected

We and our operational service providers (see Disclosure of Information to Third Parties in Section 5 below) collect certain non-personally identifiable information from you when you visit our Website (see Cookies and Other Internet Technology in Section 4 below). We only collect Personal Information from you when you submit it to us or provide it to us, such as when you create an account on our Website or email us. We use the term “Personal Information” to refer to any information you provide in connection with your use of any of our Website by which you can be personally identified. Personal Information may include, without limitation, such things as your name, screen name or handle, date of birth, email address, a photograph, a video, and any other information which might reasonably be used to identify you.

Unless you voluntarily provide or send us Personal Information, we will always ask you to submit or provide it to us before collecting your Personal Information, although you may not be able to use certain Content if you choose not to provide your Personal Information. If you provide or submit your Personal Information to us we will always give you the right to review, update and/or delete your Personal Information, subject to our obligations to comply with legal, regulatory, our internal audit and record-keeping requirements.

2. Our Use of Your Information

Any of the information we collect from you may be used in one or more of the following ways: to personalize your experience (your information helps us to better respond to your individual needs); to improve our Website (we continually strive to improve our Website offerings based on the information and feedback we receive from you); to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs); to process transactions or respond to other requests you may have; to administer a site feature; or to send periodic emails, in some cases containing offers or information we believe may be of interest. The email address you provide may be used to send you information, respond to inquiries and other requests or questions.

Note: If at any time you would like to unsubscribe from receiving future marketing emails from us unrelated to the times we retain the right to contact you as described in our legal agreement with you, we include detailed unsubscribe instructions in those email communications, as required by law.

3. Protection of Your Information

We maintain reasonable standards of security and confidentiality. We also try to limit information access to individuals who need to have such access to perform their responsibilities associated with our Website and the Content on our Website. The Internet, however, and communications cannot be guaranteed to be secure and it is possible that others may unlawfully intercept or access information, transmissions or communications to, from or within our Website. By using the Website, you are agreeing to assume this risk and any and all responsibility and liability that may arise. If you have questions or concerns about the security of the Website, you may contact us using the contact form on this site.

4. Cookies and Other Internet Technology

When you access our Website, we and our operational service providers and others who host our Website often use technology that can recognize, collect and/or transmit information that is associated with you, but which do not personally identify you. Although the term “cookie” specifically refers to a small text file that is stored on a user’s computer for record-keeping purposes, we will use the term “cookie” to refer generically to any technology that can recognize, collect and/or transmit information about your visits to our Website. This type of information includes, but may not be limited to, the Internet or web domain that referred you, the type of operating system and browser you are using, the date and time of your visit, data relating to activities on our Website (e.g., so-called ‘clickstream’ data) and other technological attributes about your visit to our Website. This information is used to analyze trends, administer our Website, track user movements on our Website, gather aggregate demographic information about visitors so we can continually improve our Website.

Cookies also allow our Website, among other things, to recognize your computer or access device each time you visit and cookies can keep count of how often you return. Cookies can also track how you use our Website, your preferences for features and functions and cookies can store information such as your user name and password so you don’t have to reenter them each time you return to visit. Cookies don’t personally identify you or any particular user or individual.

Depending on the Internet browser you are using, you may be able to disable or turn certain cookie features off by changing the settings on your browser and you may also be able to change the settings to stop your browser from automatically accepting cookies. Although changing these settings may not affect your ability to browse, it may affect your ability to use certain features and functions of our Website and it may also require you to reenter certain information each time you visit or attempt to use our Website. You should consult the operating instructions that apply to your Internet browser to determine how to best configure your browser settings for your needs.

5. Disclosure of Information to Third Parties

We do not sell, rent, lease, provide or otherwise disclose your Personal Information to unaffiliated entities. We will always let you know if we intend to provide any of your Personal Information to a third party and we will ask you to consent (“opt-in”) whenever we intend to do so.

We always have the right to disclose your Personal Information to any third party we engage for the purpose of administering, operating, configuring Website design, maintaining and providing internal support for our Website and Content. These third parties are called “operational service providers.” They provide support to our Website operations and activities and/or for Website design, development, hosting and operations. We always request that our operational service providers protect your privacy and not disclose your Personal Information to third-party marketers that are not associated with our Website, nor are they permitted to use your Personal Information for their own marketing or promotional purposes.

We also reserve the right to make your Personal Information available:

  • When we are compelled by a governmental agency, law, regulation, a court or other legal process;
  • If we believe you are, have or may violate any law, regulation, or our Terms of Use;
  • If we believe you are or may be a threat to safety, property, interests or rights of us or others;
  • In order to investigate, respond to or resolve problems or inquiries or defend our interests;
  • In a merger, acquisition, change of control, joint venture or other business combination.

We reserve the right to disclose your non-personally identifiable visitor information to third parties for marketing, advertising, or other uses.

6. Links to Third-Party Sites and Apps

If you see or use any links or conduits on our Website which allow you to browse, redirect or visit any third-party websites, web pages, apps, or other Internet or web-based locations, that does not mean we are associated with or have endorsed, or reviewed those third-party sites, apps, or pages. We have no obligation, responsibility or liability to you or anyone else if you go to another website, app, page or address outside our Website, even if a link on our site allowed you to do so. When you leave our Website, you should review the terms and conditions, privacy and other policies that apply to you since we do not control or have any responsibility for any third-party sites or apps, their practices or anything associated with their operations. In fact, even if another website, app, or web page has our name, logo or other identification associated with us, it may not be authorized by us and you should not assume it is our Website, unless we actually say so.

If you choose to correspond or engage in transactions with any other person, organization or business found on or through our Website, you acknowledge and agree that we are not a party to, and will not be responsible for, your interaction with such person, organization or business, including its treatment of your information and the terms and conditions applicable to any transaction between you and such third party. You agree that we have no responsibility or liability for any loss or damage of any kind that you may suffer as the result of any such interaction or the presence of such person, organizations or businesses on this Website.

7. California Online Privacy Protection Act Compliance

Residents of the State of California, under the California Civil Code, have the right to request, from any company with which they have an “established business relationship,” a list of all third parties to which such company has disclosed their personal information during the preceding year for direct marketing purposes. Alternatively, the law provides that if such company has a privacy policy that gives either an “opt-out” or “opt-in” choice for use of personal information by third parties (such as advertisers or affiliated companies) for marketing purposes, the company may instead provide California residents with information on how to exercise their disclosure choice options.

If you register, create an account or otherwise indicate you wish to interact with us on a regular basis (i.e., not merely a visitor to our site), to the extent we would be deemed to have an “established business relationship” with you, and if you are a California resident, we qualify for the alternative option: we have a comprehensive Privacy Policy and provide you with details on how you may either decline to permit (“opt-out”) or consent (“opt-in”) to use of your Personal Information by third parties for direct marketing purposes. Therefore, we are not required to maintain or disclose a list of the third parties that received your Personal Information for marketing purposes during the preceding year.

If you are a California resident and request information about how to exercise your third-party disclosure choices, you must send a request to the following address with a preference on how our response to your request should be sent (email or postal mail). Send an email to the Privacy Administrator using the contact form on this site.

8. Children’s Privacy and Parental Controls

Our Website is not intended for, nor do we solicit any Personal Information from children. If you are between the ages of 13 and 18, you are not authorized to register, create an account or use our Website unless you have your parents’ or legal guardian’s permission. If you are under the age of 13, you are not permitted to register, create an account or use our Website unless we have obtained verifiable consent from your parent or legal guardian. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors.

9. Online Privacy Policy Only

This online privacy policy applies only to information collected online and not to information collected offline.

10. Terms of Use

Please also visit our Terms of Use, which establish the use, disclaimers, and limitations of liability governing the use of our Website.

11. Changes to Our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page, send an email notifying you of any changes (if you have provided us with your email), and/or update the Privacy Policy modification date listed at the top of this page.

12. Contacting Us

If you have any questions regarding this Privacy Policy you may contact us using the contact form on this site.

Copyright © 2013 Tipp Distributors, Inc. (dba Novamex). All Rights Reserved.